Resources

Frequently Asked Questions

Understanding internal medicine can help you make informed decisions about your healthcare. Here are some common questions our patients ask.

What services does your office provide?

Our office offers a comprehensive range of services, including general internal medicine care, Chronic Care Management/Remote Patient Monitoring, Psychiatric Services, in-office laboratory testing, and a dedicated research division. We focus on preventive care, diagnosis, and management of various health conditions to support your overall well-being.

How can I schedule an appointment?
Phone: 508-790-4568 (Ext. 2 for established patients; Ext. 3 for scheduling).
Walk-in Hours: Every Monday and Thursday

For any emergencies or if you need immediate assistance, please call 911.

What should I bring to my first visit?
For your first visit, please bring a valid ID, your insurance card, and any medical records or current medications you are taking. If you have any previous test results or referrals, please bring those as well to help us provide the best care possible.
How can I request a prescription refill?
Prescription refills will be handled directly by your pharmacy; they will send us the required information to process your refill. You are welcome to call our office with any questions regarding the refill process.
What insurance plans do you accept?
We accept a variety of insurance plans. To confirm if your specific plan is accepted, please contact our office or check with your insurance provider. Our staff will be happy to assist you with any insurance-related questions.
What should I do if I need to cancel or reschedule an appointment?

If you need to cancel or reschedule an appointment, please contact our office as soon as possible by phone or through your patient portal. Providing at least 24 hours’ notice helps us accommodate other patients and ensures you can secure a new appointment slot promptly.

Get expert healthcare from Riad & associates

We’re proud to combine the latest in cutting-edge technology, including our dedicated research division, with compassionate, personalized care.